Harbor Animal Hospital is now permanently closed. For continued care, we recommend Gray Animal Hospital.
Important Instructions for Hospital Visits
Here you’ll find important information about our hospital policies. This includes how to set up an appointment, what to expect when you arrive, how you can pay for services, and how we handle medical records at Harbor Animal Hospital.
Appointment Policy
A scheduled visit is now required Monday – Saturday. Scheduled visits help us keep our hospital running smoothly with little to no wait times, and gives our doctors ample time with each pet. And, we’ve made it easy to schedule appointments online by using the PetDesk app! Find our more about the app here.
If your pet is experiencing an emergency, please contact us immediately at 847-746-1915. While we will make every effort to accommodate your pet’s needs, there may be times when we recommend referring you to a nearby emergency hospital for specialized care.
Arrival Policy
Proper restraint is required to ensure the safety of all clients, patients, and staff members at our facility.
Payment Policy
We accept the following payment methods:
- Cash
- Check
- All Major Credit Cards
- Scratchpay
- CareCredit®
Payment is required in full at the time services are rendered. This allows Harbor Animal Hospital to provide patients with the highest quality services and care.
Estimates can be provided for any recommended services. Please understand, this is to help you prepare, but may not be the final cost of veterinary care.
Release and Transfer of Medical Records
Does your pet have a previous veterinarian? If so, our team can work with you to request and transfer your pet’s medical records over to us. Fill out the request form and submit it to the hospital to get the process started.
